Do I have to pay anything upfront?

No, you don’t have to pay anything upfront. At Clear & Revive, we believe in transparency and simplicity. There are no upfront fees involved in our services. However, if you opt for us to handle disposal and recycling, there may be charges associated with these services. If that situation arises, we will address any potential fees with you beforehand, ensuring complete clarity and transparency every step of the way.

What is Clear & Revive’s fee structure, and how does it operate?

At Clear & Revive, we operate on a commission-based structure, meaning that our fees are calculated based on the scale of your project and the number of items successfully sold. Our primary focus is on maximising your returns, as our compensation is directly tied to the success of your sale. Rest assured, we are dedicated to securing the best possible prices for your items.

How and when can I expect to receive payment from Clear & Revive for sold items?

Once your items have been sold and we've finalised the statement, you'll receive payment within 5 working days. The funds will be transferred directly to your chosen account for your convenience.

How long will it take to sell all the items?

While our goal is to sell all your items within a 4-week period, the timeline may vary depending on factors such as the volume of items and your specific preferences. During the consultation, we’ll assess your needs and discuss a realistic timeline for selling your items.

Do I need to be present for the collection?

No, you don’t need to be present for the collection. Our team at Clear & Revive will handle the entire process for you. We organise the customers as they arrive and facilitate the sale, ensuring a hassle-free experience for you. However, if you prefer to be present during the collection, you are more than welcome to join us.

How does Clear & Revive arrange for item collection, and when can I expect it?

Clear & Revive schedules item pickups based on weekly sales volumes. We'll coordinate a collection date and time for seamless facilitation, guaranteeing a smooth and stress-free experience for you.

What happens if I have items that are not suitable for sale or donation?

While we strive to donate various items, including those unsuitable for sale, acceptance depends on the requirements and criteria of local organisations. Our team will consult with you every step of the way, ensuring that our actions align with your personal needs. In cases where items remain unsold or cannot be donated, we offer recycling services at the local tip for a fee, ensuring environmentally responsible disposal.

What services do you offer?

At Clear & Revive, we specialise in property clearance services, assisting individuals and businesses with moves, downsizing, closures, and estate management. We handle everything from finding new homes for second-hand items to facilitating donations and offering recycling services.

How can I request services from Clear & Revive?

You can reach out to us through email, phone call, or text message, as well as via our website. Once you contact us, we’ll promptly schedule a consultation to discuss your needs and provide personalised solutions tailored to your unique situation.

What types of properties do you work with at Clear & Revive?

Clear & Revive works with a wide range of properties, including residential homes, apartments, offices, retail spaces, and more. No project is too big or too small for our team to handle.

What areas do you serve at Clear & Revive?

Clear & Revive proudly serves the Perth metro. Whether you're located in the city or suburbs, we're here to assist you with your property clearance needs.

How do you ensure sustainability in your operations at Clear & Revive?

At Clear & Revive, sustainability is ingrained in every aspect of our operations. We are committed to minimising our environmental footprint by prioritising recycling, up-cycling, and responsible practices. Our mission goes beyond simply clearing spaces; we strive to give second-hand items a new lease on life, contributing to a more sustainable future for our communities. Through our dedication to sustainability, we not only reduce waste but also promote the reuse of resources, ensuring that each item finds a purposeful and environmentally-conscious home.

How do you handle sentimental or valuable items during the clearance process?

Our team understands the sentimental and financial value of certain items. We take special care to identify and preserve sentimental or valuable items, ensuring they are handled with the utmost care and respect according to your wishes.

How do you handle sensitive situations, such as managing a deceased estate?

Our team handles sensitive situations with empathy, respect, and professionalism. We understand the emotional challenges involved and work closely with our clients to provide support and guidance throughout the process. Additionally, we can collaborate with your real estate agent if you are out of the state or country to ensure a seamless experience.

Do you offer consultations or estimates before starting a project?

Yes, we offer complimentary consultations to discuss your needs and provide estimates for our services. During the consultation, we'll assess the scope of the project and provide personalised recommendations tailored to your situation.

How far in advance should I schedule your services at Clear & Revive?

We recommend scheduling our services as far in advance as possible to ensure availability, especially during peak seasons or busy times. However, we understand that some situations may require immediate assistance, and we'll do our best to accommodate your schedule.

What measures do you take to ensure client confidentiality and privacy?

At Clear & Revive, safeguarding client confidentiality and privacy is paramount. We strictly adhere to confidentiality protocols, ensuring that no personal or sensitive information is disclosed without your explicit consent. Additionally, we prioritise your privacy and security by refraining from notifying potential buyers that your home is for sale or that it may be currently unoccupied.